Episerver Partner Agency of the Year

We're incredibly proud to have been awarded the Episerver Partner Agency Of The Year (UK & Ireland) in early 2018 for our work in 2017. in addition to this, in November 2018, we were named specialists in all of Episerver's core offerings, which include:

 

Our mission is to create solutions which enable rapid and sustainable growth for our customers; our aim is to accelerate the time-to-value and to build data-driven, personalised relationships with our customers’ customers. This is why we work with Episerver.

Delivering ground-breaking Episerver projects is becoming a regular occurrence, none more so than our Eason digital transformation project which featured as the keynote at Episerver's 2018 Ascend conferences in Las Vegas and London.

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Individualised Content

We are dedicated to partnering with Episerver, as this platform offers a better way of working with online content and managing campaigns. The user interface empowers marketers to focus on the message, to deliver data-driven campaigns and to adhere to brand guidelines - reusing content and features with ease.

We empowered not just marketers at Henderson Foodservice, but sales teams, customer representatives and customers themselves with the unique ability to operate real-time pricing for the individual customer.

At Eason, we automated the personalised experience through data-driven product recommendations, creating more relevant experiences for each user any time, anywhere and on any device, because all content within Episerver is automatically made available for mobile, desktop and every device in-between, with the same functionality and benefits. 

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“Episerver enables us to create bespoke solutions that empower our customers and deliver exceptional omnichannel experiences.”

Experience-driven Commerce 

Customers gravitate to brands who deliver memorable, useful and personalised experiences. That includes B2B markets, who are now adopting strategies that were once deemed only within the realm of B2C brands.

Again, with Henderson Foodservice, we were able to create an online experience that their customers usually have on the phone or face-to-face with their sales rep - through real-time pricing as mentioned, and through data-driven recommendations, reordering options and tailored content with product presence.

To do this requires a commerce platform that does more than simply display products and processes payments. Personalising users’ search and product recommendations, intelligent content placements and using customer data to help inform your digital marketing campaigns leads to better conversion rates, higher order values and increased revenue.

These are the solutions we successfully deliver with Episerver to our customers.

Intelligent Campaigns

The typical user journey is not a linear one. Customer experiences traverse online and offline, and through a myriad of devices before deciding what and when to purchase.

In September 2018, we started out on a digital transformation journey with Hornby - an iconic, memorable and nostalgic brand for many. Utilising Episerver, we will deliver the solution that sparks the emotions associated with the in-store experience of Hornby and all of their brands via their online platform.

We will enable Hornby to craft exceptional experiences through a deep understanding of their users' behaviour, serving customers with marketing automation, personalised and triggered emails based on this behaviour, and as a result, capturing, analysing and putting to use more relevant visitor data than ever before. 

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Episerver’s Digital Experience Cloud

Our answer for meeting the rising expectations of consumers is the Digital Experience Cloud (DXC). Implementing and utilising the full suite of Episerver products is our area of expertise. It enables us to build omnichannel commerce solutions for our customers, placing the power of crafting digital experiences into their hands.

The DXC, with the right mix of user experience design, technical build and digital strategy, enables our customers to create experiences which are just as personal online as they are offline, taking their customers from their first point of contact and converting them to fully fledged brand advocates.

Episerver experts

Meet Janaka Fernando, our Head of Product Strategy. Coming to us directly from Episerver, Janaka is responsible for ensuring each of our clients gets the most from the Episerver platform we deliver to them, that it helps them to achieve their business objectives, long-term strategic goals and exceeds the expectations of the end-users.

We also have nine Episerver certified developers in our ranks with experience in the full range of Episerver products including CMS, Perform, Find, Commerce, Campaign and Digital Experience Cloud (DXC).