Microsoft

Gold Partner

Driving Digital Transformation with Azure + Dynamics

As a Microsoft Gold Partner, we combine the full range of Azure cloud services with our Dynamics capabilities for applications within sales, customer service, retail, and field service, helping businesses become more agile, efficient and in-touch with their customers.

 

"45% of organisations identified difficulties in integrating legacy systems with new tools & technologies as a barrier to digital transformation"

- Adobe Digital Trends in IT, 2018 Survey

 

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Microsoft Dynamics

The power of Dynamics is its ability to combine multiple channels and business applications into a single system. As businesses move towards delivering a unified commerce experience for their customer, this omnichannel approach puts Dynamics at the core of how businesses engage, interact and store data about their customers.

Dynamics seamlessly integrates with other platforms and supports flexible implementation from an end-to-end solution to an as-you-need-it approach, helping to reduce implementation time and overheads while increasing business efficiency.

 

Your customer experience dashboard

Customer experience is one of the few frontiers that businesses can truly compete with online retail giants such as Amazon.

Our Dynamics solutions act as a customer experience dashboard that has visibility across all channels within one system, measuring online and offline touchpoints from in-store purchases to e-commerce transactions.

 

Dynamics for Retail

Working with one of Ireland's best-known retailers, Eason, we designed a seamless integration between their existing Microsoft Dynamics AX platform and Episerver. This involved implementing the Episerver Commerce for Dynamics 365 integration solution allowing carts, orders and customer profiles to be fully synchronised.

The integration of these complex technologies and platforms has resulted in a holistic and unified commerce experience for Eason's, resulting in a 49% year-on-year revenue increase throughout the busy Christmas period.

 

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Moving your business to the cloud

Microsoft Azure enables your business to build, manage & deploy within a robust cloud-based environment, providing high availability and dynamic scalability for your business applications.

Our solutions range from large-scale virtual-machine clusters to cutting-edge nano-services architecture with Logic Apps and Azure functions.

 

Hosting services you can rely on

We understand that your hosting solution will be specific to the needs of your business. Using the full range of Azure cloud services, our solutions provide security and flexibility for your business systems, accessible when you need them and scalable during busy periods.

 

Being proactive about high availability

When incidents, such as server failures, occur which affect your core business systems and functions the resulting downtime can have a serious impact on how your business operates during that period.

Working closely with your IT team to build an understanding of your critical business infrastructure allows us to implement intelligent architectural solutions around server failover procedures and data backups that monitor your primary systems and can call on secondary ones if the need arises. Your downtime is kept to the absolute minimum keeping your business running when you need it most and your customers happy.