In 2015, Engage was chosen as the technical partner to create a new public-facing website for the Police Service of Northern Ireland.

The purpose of this website was to arm the PSNI with a leading digital strategy in policing across the UK and Ireland. As a result of the project, online reporting of non-emergency crimes increased by 1,000+% and the website won numerous awards, such as Best Website at the Eir Spider Awards 2016 and the 2017 Accenture Digital Marketing Awards.

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Our approach

Using Episerver as the CMS platform, we empowered the PSNI to communicate with the local community whose demands are ever-increasing for fast information, strong engagement and intuitive online services. Our skilled implementation of this world-class technology has given the PSNI a secure platform from which to confidently deliver enhanced digital services and online policing.

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The Numbers

The Numbers

1K%+

Increase in Online Crime Reporting

1K%+

Increase in Daily Website Sessions

2m

Page Views

The results.

It took 100 days to develop phase 1 of the CMS and implement integration to reporting. Following the launch of the new website there has been a 1,000+% increase in non-emergency online crime reporting.